Security Overview

This overview is provided so that you can better understand the security measures we’ve put in place to protect the information that you may store within your Formidable CA Account.

Privacy

Our full Privacy Policy can be found here.

We guard your privacy to the best of our ability and work hard to protect your information from unauthorised access.

Formidable employees are prohibited from accessing or viewing the content of files you store in your FSC account, and are only permitted to view file metadata (e.g., file names and locations).  Similar to other online services, we have a small number of employees who must be able to access user data for the reasons stated in our Privacy Policy (e.g., when legally required to do so).   But that’s the rare exception and not the rule.   We have strict access controls that prohibit employee access except in these rare situations.   In addition, either we or our data centre operators employ a number of physical and electronic security measures to protect user information from unauthorised access.

Third-party Apps

If you choose to access your FSC using third-party applications (“apps”), be aware that those apps may utilise their own security protocols and have their own privacy policies.   If you’re not comfortable with the apps privacy and security features, you shouldn’t use them to access FSC.  By way of example, third-party apps might not employ SSL technology when transmitting data, might collect information that Formidable does not, and might use information differently than we do.

Compliance with UK Laws and Law Enforcement

As set forth in our Privacy Policy, and in compliance with the United Kingdom ("UK") law, we cooperate with the UK law enforcement authorities when we receive a valid legal request, which may require Formidable to provide the contents of your Account to the UK enforcement authorities.    

I may have a security concern. How do I report security concerns?

We take a number of measures to ensure that the data you store in your Formidable Account is safe and secure. While we're very confident in our technology, we recognise that no system can guarantee data security with 100% certainty.  For that reason, we will continue to innovate to make sure that our security measures are state of the art, and we will investigate all reported security issues concerning Formidable's services or software.   Please report all security issues to security@formidableca.com.

All contributions submitted towards improving our services are acknowledged with grateful thanks.